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Review 12/23/2008
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To whom it may concern,
We bought two golden retriever puppies from you on Tuesday Dec 16th_ ( we bought two so they wouldn't be separated since they were brother and sister)even though we have always rescued our other animals- and both of the puppies had the worst case of Guardia-parasites- which they had to both be on medication for 5 days, every poop we had to treat like bioharzard- and wiping each of the dogs bottoms w/ a medical wipe to insure they didn't spread it to my other dog or cat or even my 2 year old. Also when we took them to our vet the following day after buying them he said IN the paper work we got from you that the breeders in Mo. gave Daisy the female 3 different de-worming medications- which he said means the breeders were trying to get rid of some sort of infection-quick- and only gave her the medication for 3 days which is not sufficient time to kill anything our vet stated. So you bought and sold us a already highley infecious puppy which in turn gave it to her brother-Ranger- since in the same cage- traveled from MO togther.
your Mission Viejo store had my husband sign something saying that you will not pay for anything having to due with any sort of parasite--- which i can not believe is even legal to sell infected animals also so unhealthy environment for all your animals and your employees!!
also-- then the pet store manager- Julia ( Julie was never there she always was at a soccer game and had her phone turned off, I'm wondering if you know this is how your store is being run.
- and your assistant manager Ward "forgot" ( so he told me)to tell Julia that we had called franticly to let them know about the Guardia and also Daisy LEAKING URINE..
Both didn't return our calls for a day- VERY unprofessional- I will never set foot in this store- or ever let anyone let anyone i know buy a animal from this pet store. This has been a terrible experience-
" Have a wonderful day"
Hayley
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