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Review 1/29/2011
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CAUTION, I was almost a customer of EasyLife Furniture but due to the Poor Customer Service I was Saved. My Husband and I went into the Easy Life in Murrieta, found something we liked and scheduled a delivery for the following Saturday. Well we received a call on friday for delivery on Sunday. I called the store in Murrieta they took a look at the receipt and it stated Sat the 19th but the 19th was a Sunday so they scheduled delivery for Sunday. They basically told me it was my fault I can not read.really.. When I talked to the associate who wrote the contract she told me No it was discussed for Sunday not Saturday. I held the phone up so she could hear my Husbands response to what she had just said, OMG she hung up on me. Called back got the Manager gave her the story, again she called me a liar. I requested that since I had to change my schedule again that they comp. me shipping or something... They offered nothing just to cancel the contract. BEST THING THAT EVER HAPPENED. What ever happened to Customer Service? You will not get it at EasyLife Furniture.
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