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Review 2/17/2011
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I sent cashier’s check on September 2010 for the amount of 1449,33$ to Gainsaver. My order has been partially completed (for 269,59$). For unknown reason the rest of the sum (1 179,74$) is being kept by Gainsaver. I have sent 78 (seventy eight) e-mails and did not received explanation. I have made numerous phone calls being informed by Jack, Bob, Ann, Jane and Bill, that the money (since January 28, 2011 the item) will be send “by the end of the week” (starting on October 2010).
In response I received through BBB: | Close Account Information Sales Rep Company Confirmed No CID 112 SID MA456LL/A Allow Login Yes Discount (%) 0.00 Credit Limit $0.00 Credit Terms Special Pricing None Store Credit $1,179.74 Details Current Orders Current Quotes Invoiced Orders Customer Service Orders RMA Credit Memo Credit Memo Search Memo # Folder Ref # Sales Rep Pay Method Amt Requested Amt Credited Messages Modified CR-2825 Closed Memo GSV67968 Jain, Vikrant Send Cashiers Check - Save 4% $1,179.74 This credit memo is closed and the customer has been refunded in full.
Initial Response Summary
This customer has been refunded in full.
So: The "Store Credit" remains 1,179.74, but "This customer has been refunded in full"- this it could only happen at GAINSAVER!!!
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