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Review 4/27/2011
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The customer service this company provides is a complete joke. I've been trying for three months now to get a pedestal base replaced. I can't get any answers. I've been told everything from "we just moved" to "you'll hear from us before the end of the week."
The last person I spoke with was supposedly a supervisor and said "I'm handling your case personally and you'll hear from me Monday (4/25) or Tuesday (4/26). Guess what? No call, nothing. If I were you, I'd stay away from anything Apex/KCPI sells.
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