Nancy L.'s review of Pavlus Travel & Cruise, Inc.

Pavlus Travel & Cruise, Inc.

Preferred Members
Eros Tours & Travel, Inc.
3.4 star rating 0 miles
LatinOFare
0 miles
AirTkt
2.0 star rating 0 miles
CheapFareGuru
5.0 star rating 0 miles
         
Customer Reviews & Ratings
Review Posted 9/28/2010
. 1
. 0
Review 9/28/2010
I booked a trip with Pavlus on 5/28/10 and the agent promised me that when I returned from the trip, I would receive the $50 referral mailing to me because I referred another family members to join the trip. I returned from my trip on 8/19/10, wrote 2 e-mails to the agent and was told to wait. One month passed by, I wrote another e-mail to the company customer service and nobody from Pavlus has yet contacted me. It has been 6 weeks and I think this company made promise to a customer but failed to deliver it. This is bad because promise should not be made if the company couldn't honor its own words. Not to mention that the agent didn't take good care of me. Two weeks before the trip began on 7/24/10, no travel documents were sent to us and I had to remind her to do so. It sounds like once you made the payment, Pavlus left you alone in the dark so it is a poor quality company that give customers cheaper prices with no quality service.
 
 
 
Was this review helpful? (28)
Send Message to Reviewer
Report abuse
How To edit your review
 
Additional Business Information
Hours   Phone   (505) 889-3678 Address   2033 Wyoming Blvd NE
Albuquerque, NM 87112
Website   http://www.cheapertravel.com Email   craig@pavlustravel.com
Contact   Craig Pavlus Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.