Christy T.'s review of Reptile Depot

Reptile Depot

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Complaint Posted 4/12/2010
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Review 4/12/2010
OMG, can you say "WHAT THE HECK"? I ordered mealworms on 1/10/10 and still have not received them. I called countless times only to get hung up on if I asked for a manager, or left on hold for up to an hour or they just never answered. I called today 04/12/10 and spoke with Derek only to get the run around again. I was told their supplier had some problems and it would be months before they were able to fullfill my order. I asked for a refund and he said "NO", that that is not their policy. I told him that I would contact BBB and he said go ahead and hung up. I'm speechless that this business is still operating if they act like this.
 
 
 
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Additional Business Information
Hours   Phone   (818) 576-1508 Address   10120 Topanga Canyon Blvd.
Chatsworth, CA 91311
Website   http://www.reptiledepot.com Email  
Contact   Lawrence Martin Other  
 
 
 
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