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What companies of the future will look like
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SMS Masterminds is perhaps the one company that personifies how a learning organization can and should operate. It also creates and promotes a culture of fanatical customer service that, on the face of it, looks unsustainable. In actual fact, the service continues to improve. As a licensee I take my cues from them and find myself asking how can I serve my customers better. I have access to a goldmine of up to date, relevant information which gives me an unfair advantage over competitors. The mobile space is changing daily. SMS Masterminds has found the way to keep up.
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