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Terrible Customer Service. Terrible Policies. Terrible Experience.
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Christian Mingle and Spark Networks have no interest in bringing couples together or even creating a Christian environment. Their only concern is the bottom line, and getting something for nothing. I had an account deleted with no warning 12 hours after subscribing (11 of which I was in class or at work). I was unable to sign in and found an email in my spam folder saying I was found in violation. I had not said anything objectionable, contentious, or offensive in any forum, message, or statement. "Cara" provides no information about your supposed violation, and instead of suspending portions of their service with an online notification, they delete your account. This company should be ashamed of its policies, its actions, and its attitude towards subscribers. No one can sincerely believe in Christ and work for this organization. Is there any wonder none of the reviews on this site are positive?
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Business's response - by Emily V.on 3/25/2012
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We would be happy to provide specific details to "D S." as to how he violated the terms of use and the status of his subscription. He may contact a member of Customer Care by calling 1-800-942-6196. Members may also contact Cara@christianmingle.com at any time via email for clarification or assistance regarding their account.
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