Todd G.'s review of Westinghouse Digital, LLC.

Westinghouse Digital, LLC.

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Customer Reviews & Ratings
Complaint Posted 8/1/2012
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USLESS COMPANY WITH NO CUSTOMER SUPPORT
My review will be similar to others, purchased a 46" LCD TV and it lasted 6 months before it just died. Picture quality was so so and sound was horrible on this set. Put in warranty claim with Westinghouse and they are flat out useless, I had to wait 30 days to see if they could get parts in, then I had to wait another 30 days to see if they could find a replacement (ironic the manufacture has NO TV's in stock!) They authorized me to send the TV back for a refund, and now they refuse to respond to calls, they claim there is nobody that can assist, and when I request to speak to a supervisor or somebody with authority they deny your request. I am still awaiting a response after shipping the TV back 3 weeks ago on a refund.....(and from other reviews I probably will be waiting a long time!!) I urge all retailers to please stop selling an inferior product from a company that does not support their products or value their customers. This will be the LAST purchase of anything from Westinghouse, and I urge others to purchase with extreme caution.
 
 
 
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Additional Business Information
Hours   Phone   (800) 701-0680 Address   500 North State College Blvd. Suite 1300
Orange, CA 92868
Website   http://www.westinghousedigital.com Email  
Contact   Rynette Kerl Other  
 
 
 
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