Brian P.'s review of Zonet

Zonet

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Customer Reviews & Ratings
Complaint Posted 3/9/2011
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Review 3/9/2011
I have recently purchased a wireless camera from Zonet and have had nothing but problems with their support to get the product to work. When you call their support line you are greeting with a answering machine asking you to leave a name and number, I am not sure if they ever check this because I never received a call back after leaving several messages. They also have a support e-mail. They responded at first to my e-mails, each one a day after I sent it so to just get basic information down took a week via this method. After they had me reset the device I stopped receiving any e-mails back from them. I am going to return the product but am left with a very bad experience, and a lot of time wasted trying to get a bad product to work.
 
 
 
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Additional Business Information
Hours   Phone   (888) 883-8880 Address   18513 East Gale Avenue
City of Industry, CA 91748
Website   Email  
Contact   Customer Service Other  
 
 
 
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