Complaint
Posted 5/20/2020
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 05/20/20
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STOCKBRIDGE, GA
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Worst Customer Service
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This is involving not only Smith Brothers, but Appliance Servicers Union, and Independent Whirlpool Appliance Care (all apparently one and the same). I called on a Sunday due to a leaking refrigerator, and even though listed as 24/7, they do not h... Read More »
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Review
Posted 12/6/2012
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1 Review
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0 Question
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125 Profile Views
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0 Answer
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Trustlinker since 12/06/12
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He showed up on time
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He showed up on time to check out my dishwasher, was efficient and had a part with him in his van, only did enough to keep the manchine running - he explained it's not worth it for me to spend too much on it.
Read More »
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Review
Posted 12/4/2012
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1 Review
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0 Question
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139 Profile Views
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0 Answer
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Trustlinker since 12/04/12
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Good Quality of service
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They gave me a high quality and a good service that they accommodate they hours to fixed the problem.
Keep it up and I'll still looking for you Read More »
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Review
Posted 11/27/2012
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1 Review
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0 Question
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131 Profile Views
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0 Answer
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Trustlinker since 11/27/12
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The repair tech arrived on time
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The repair tech arrived on time and seemed to be well informed about the issue and what it might take to repair it.
He diagnosed my air conditioner pretty quick and clean.He replaced the condenser fan motor and my AC was working again!
Overall i'm... Read More »
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Review
Posted 5/31/2012
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1 Review
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0 Question
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233 Profile Views
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0 Answer
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Trustlinker since 05/31/12
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He fixed my problem
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He fixed my problem (washing machine) quickly and efficiently for a very fair price . I will definitely call them again.
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Complaint
Posted 2/7/2012
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1 Review
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0 Question
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137 Profile Views
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0 Answer
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Trustlinker since 02/07/12
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Very Expensive
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Very expensive. It seems like they are more interested in collecting the service call charge than doing the actual repair. Read More »
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Complaint
Posted 1/11/2012
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1 Review
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0 Question
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64 Profile Views
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0 Answer
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Trustlinker since 01/11/12
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trabuco canyon, CA
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Dishonest outfit!
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I called for a fridge repair and the tech spent 5 minutes on the unit. He wrote me an estimate for 3,500.00 to replace all the components he claimed were completely burned out.He charged me 65.00 and then didn't bother to leave the estimate with m... Read More »
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Complaint
Posted 1/5/2012
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1 Review
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0 Question
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67 Profile Views
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0 Answer
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Trustlinker since 01/05/12
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Bad Experience
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On 9-22-11 i had a repairman out to my house to repair my Maytag dishwasher which was a year and a half old. The repairman informed me that it was the motherboard and i gave the go ahead to order it. After a few weeks passed i got a recordeed mess... Read More »
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Complaint
Posted 7/13/2011
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1 Review
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0 Question
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86 Profile Views
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0 Answer
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Trustlinker since 07/13/11
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Review 7/13/2011
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by Bailey
07/12/2011
If you are looking for a competent, knowledgeable, and service oriented, appliance repair business then RUN do not walk away from Smith Brothers.
I needed a dishwasher repaired & called Smith Brothers based on all the gl... Read More »
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Complaint
Posted 5/6/2011
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1 Review
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0 Question
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48 Profile Views
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0 Answer
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Trustlinker since 05/06/11
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Review 5/6/2011
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Maytag fridge went out after 5 years. Smith Brothers was the first I saw on the google, so I called them and made an appointment the next day for $65 to inspect, which is included in the repair if I used them.
The guy comes on time, and says "yo... Read More »
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Review
Posted 4/25/2011
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1 Review
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0 Question
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47 Profile Views
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0 Answer
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Trustlinker since 04/25/11
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Review 4/25/2011
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I rarely use the dishwasher and I never had a dishwasher before a year
ago so I'm not very familiar with operating them, not that it's rocket
science. But one night I decided to use it. I put in the soap and
turned it on. Not long after that, o... Read More »
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Review
Posted 4/15/2011
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1 Review
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0 Question
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66 Profile Views
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0 Answer
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Trustlinker since 04/15/11
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Review 4/15/2011
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My refrigerator/freezer was not cooling properly (popcicles were slush, yuck).
Smith Brothers Appliance Repair (Peter) came and performed a thorough inspection to find the problem. After the diagnosis, I agreed for them to complete the service.
... Read More »
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Review
Posted 4/14/2011
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1 Review
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0 Question
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87 Profile Views
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0 Answer
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Trustlinker since 04/14/11
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Review 4/14/2011
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GREAT SERVICE!!!!! I got a 20 percent discount for being a new customer and that just added to the savings I got. I priced out over 5 different repair places and Smith Brothers was by far the best price even without the discount. They showed up wh... Read More »
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Review
Posted 4/13/2011
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1 Review
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0 Question
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60 Profile Views
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0 Answer
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Trustlinker since 04/13/11
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Review 4/13/2011
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My entire experience with Smith Brothers was absolutely pleasant from start to finish. I decided to call them when my dryer started making a strange noise. They answered all my questions and sent a technician named Bruce over. He was friendly, fun... Read More »
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Review 4/9/2011
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The contact with Smith Brothers Appliance Repair rated tops! Our refrigerator/freezer just stopped working and the food in the freezer was melting rapidly. A technician arrived at our door within one hour of the contact to Smith Brothers. He diagn... Read More »
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Business's response - by DmitriyKon 4/25/2011
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Thank you for you kind words. Read More »
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Complaint
Posted 1/25/2011
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1 Review
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0 Question
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59 Profile Views
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0 Answer
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Trustlinker since 01/25/11
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Review 1/25/2011
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I take care of the affairs of an elderly friend and her caregiver. The caregiver advised me the dryer was making a funny noise. I needed a repair service and went to the yellow pages. I contacted SBAR after seeing their impressive ad with all the... Read More »
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Complaint
Posted 10/8/2010
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1 Review
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0 Question
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104 Profile Views
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0 Answer
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Trustlinker since 10/08/10
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Review 10/8/2010
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Our Washing machine was throwing a trouble code and not working properly. I looked around for an appliance company using Yellowpages.com and found this one to have the highest rating of stars. I called and they gave me a 10am-1pm time window which... Read More »
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Complaint
Posted 10/6/2010
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1 Review
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0 Question
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69 Profile Views
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0 Answer
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Trustlinker since 10/06/10
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Review 10/6/2010
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Last month our refrigerator wasn't working right so I called Smith Bros. to repair it. The repairman came to the house and said it would be $219.00 for the part and $169.00 labor. With tax it came to $409.75. I paid him but thought it to be very e... Read More »
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Review
Posted 8/24/2010
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1 Review
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0 Question
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105 Profile Views
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0 Answer
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Trustlinker since 08/12/10
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Daingerfield, TX
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Review 8/24/2010
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I CALLED ABOUT AN HOUR AGO AND BRUCE WAS HERE AND ALREADY FIXED MY PROBLEM. I AM VERY HAPPY WITH YOUR EXCELLENT SERVICE. Read More »
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Complaint
Posted 8/24/2010
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1 Review
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0 Question
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120 Profile Views
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0 Answer
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Trustlinker since 08/24/10
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Laguna Beach, CA
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Review 8/24/2010
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I called this company because we googled for a "dryer repair" and this one had the most reviews. The problem was the dryer was spinning but did not emit any heat. The preliminary charge quoted over the phone was $85 for a visit and estimate. The $... Read More »
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